Support

Email support@storewatchqa.com for StoreWatch QA support. We usually respond within 1-2 business days.

What to include

• Your Shopify shop domain.
• The public product URL being monitored.
• The approximate time of the monitor run.
• The failed step shown in the dashboard, if available.

Before contacting support

• Confirm the product URL is a public Online Store product page.
• Confirm the product is active, available, and can be added to cart.
• Confirm any optional discount code is active and applies to the cart.
• Review the latest run details and retry once if the storefront was slow.

StoreWatch QA performs a safe checkout handoff check. It does not place orders or enter customer, shipping, or payment information, and it does not attempt order completion.

See the Privacy Policy and Terms of Service for data-handling and service details.